Even your employees won't buy the company's products.

HOW TO IMPROVE PRODUCT QUALITY

  • Replace your plant manager with your quality control or quality assurance manager.
  • Immediately stop rework operations and destroy all defects in front of employees.
  • Display all customer complaints on defects for all employees to see.
  • Link managers' bonuses and incentives to product defect rates and customer complaints.
  • Stop selling seconds and defects especially to employees.

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Product quality stinks your own employees won't buy them.
Your factory oozes with inventories.
Employees are not talking to one another.
Goods are delivered on time accidentally.
Your company suffers from information overload.
Your customers are falling out of long slow moving queues.
Your factory and offices are dirty and disorganized.
Your board meetings are long and boring
Your company is always in a firefighting mode.
 
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