Goods are delivered on time accidentally.

HOW TO IMPROVE ON-TIME DELIVERY

  • Profusely reward your customers for late deliveries.
  • Cut the number of signatures for order processing by 50%.
  • Consider failure of signatories to sign or respond during the designated time and date as their automatic approval.
  • Put the complete burden for on-time transport on the marketing department, not on the transport company.
  • At least once a month, the vice president for sales and/or marketing will personally accompany or deliver the goods to customers.
  • Include the delivery performance of the company as the no. 2 item in the board meeting agenda.

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Product quality stinks your own employees won't buy them.
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